Privacy policy
What we collect
- Registration details: name, email, phone number and city.
- Learning records: courses, lesson progress, quiz answers and scores, certificates, and questions you post.
- Payment records: amount, method, reference numbers and uploaded receipts.
- Basic technical data such as your IP address on failed log-ins, to protect accounts from password guessing.
How we use it
- To give you access to the courses you enrolled in and track your progress.
- To confirm payments and send you account emails (such as password resets and enrollment confirmations).
- Your name or email may be shown as a watermark on videos you watch, to discourage sharing.
Who we share it with
Only service providers needed to run the academy, our video hosting provider, our email provider and our hosting provider. We do not sell your data.
Where your data is kept
Student accounts, payment records and uploaded files are stored on our server in the European Union. Lecture videos are stored and streamed by Bunny Stream, in the storage region we chose for our video library (Frankfurt, Germany, unless stated otherwise at the time you enroll).
Your choices
You can update your details on your profile page. From the same page you can download a copy of your data and delete your account yourself, with your password. Deleting removes your name, email address, phone number and uploaded receipts and closes the account. We keep payment records for accounting, without your personal details attached to the account, and certificates stay verifiable but no longer show your name. Staff accounts must have their staff access removed by an admin first.
For anything else, contact us using the details below.
Contact
Questions about this policy: info@example.com · +251 9XX XXX XXX